Shipping Policy

 

SHIPPING COSTS

We provide free worldwide delivery on all orders from $300. If you need express delivery, please email us at unonaworldwide@gmail.com

PROCESSING TIME

The processing time starts from the moment of confirmation of the order by our manager via email.

ESTIMATED DELIVERY TIME:

  • USA: 7-10 business days
  • Canada: 8-11 business days
  • EU: 2-4 business days
  • non-EU countries: 10-14 business days
  • Australia: 5-7 business days
  • New Zealand and Oceania: 10-14 business days
  • Rest of the World: 10-14 business days

We do our best to meet these shipping estimates but unfortunately delays can happen and that's out of our control.

ESTIMATED FULFILLMENT TIME:

1. Ready-to-ship items: shipping time is from 3 business days.

2. Made-to-order dresses: takes about 3 to 6 weeks (depending on quantity of items included in the order, dress specifics, availability of all customization details). Rush production is available for an additional non-refundable fee. Please take into account that once it’s made it requires some extra time for the delivery. For rush orders email us at unonaworldwide@gmail.com

DUTIES AND TAXES

Shipping & rush fees, duties & taxes are non-refundable.

CUSTOMS AND IMPORT TAXES

Buyers are responsible for any customs and import taxes that may apply. We have no control over that and are not responsible for delays due to customs. As customs regulations differ from country to country, we advise you to contact your local customs office for further information.

SHIPPING INFORMATION & ORDER STATUS

If you have any questions about your order you can send us an email unonaworldwide@gmail.com